Warranty Policy

🛡️ One-Year Warranty

RUNNINGMARS fully stands behind the products we sell. All products are covered by a one-year warranty starting from the day the original order was received.

📋 Warranty Terms

1. Return Shipping Fee
Customers are responsible for the shipping fee when sending items back to RUNNINGMARS.

2. Safe Packaging
Customers must ensure items are safely packed before return. RUNNINGMARS is not responsible for any lost or stolen items during transit.

3. Tracked Shipping Required
All return shipments must use a tracked shipping method. Packages without tracking will not be processed.

4. Warranty Void Conditions
RUNNINGMARS reserves the right to void the warranty on items showing signs of modification, abuse, or damage beyond normal wear, as determined by our professionals.

📧 Have questions about your warranty? Feel free to contact our support team — we're here to help.