How can we help you?

A: RunningMars is a wellness brand rooted in Imperial Chinese Medicine and Feng Shui. We bring centuries-old royal healing formulas, herbal remedies, moxibustion, cupping, and Gua Sha tools to modern health seekers worldwide. Our founder, Wu Xiao, is the 8th-generation descendant of an Imperial Physician and Feng Shui Master who served Emperor Qianlong during the Qing Dynasty.

In addition to physical wellness tools, we now offer authentic Feng Shui consultation services—based on the same classical principles that once guided the construction of royal palaces.

A: Absolutely! Our herbal remedies are crafted using high-quality, natural ingredients. Our moxibustion sticks, cupping sets, and Gua Sha tools are made following strict quality standards. Many of our products meet international safety and export regulations.

We offer personalized, remote feng shui consultations based on your space and life goals. Our services include:

• Home feng shui layout analysis

• Office feng shui layout optimization

• Feng shui for health, wealth, relationships, and emotional balance

• Room-by-room energy flow suggestions

• Custom recommendations based on your floor plan and photos

All consultations are based on classical Chinese feng shui principles, handed down from our ancestor who served as a royal feng shui master during the Qing Dynasty.

After you purchase a feng shui service from our website, you’ll receive an email with instructions. You’ll be asked to provide:

• Photos or video of your space

• A simple floor plan or sketch (don’t worry—it doesn’t need to be professional)

• Your goals (e.g., better sleep, more focus, relationship harmony, financial flow)

Within 3–5 business days, we will send you a detailed feng shui analysis and recommendations tailored specifically to your space and needs.

Not at all. Our goal is to offer practical, simple, and achievable suggestions that can make a real difference—without a full renovation. Many clients see results with just a few strategic changes in furniture placement, color use, or object positioning.

Yes. Our family has practiced classical Chinese feng shui for over eight generations. Our ancestor was a royal feng shui master in the Qing Dynasty, responsible for the layout of imperial palaces. We follow authentic, time-tested methods—not commercial “New Age” interpretations.

Absolutely. Feng shui is about energy flow. When your living or working space is aligned with natural forces, it supports mental clarity, emotional stability, and physical well-being. Many clients report improvements in focus, mood, sleep, and even relationships after applying our suggestions.

Feng shui is flexible and adaptable. We can provide specific guidance even for small spaces, apartments, or individual rooms within a shared home. You don’t need a big house to benefit from energy alignment.

Yes! In fact, we encourage it. When you submit your photos and goals, let us know which area of life you’d like to improve. We’ll tailor your feng shui advice accordingly, using Bagua mapping and elemental balance techniques.

Yes. Each consultation includes one free follow-up question by email, so you can get clarification or share updates. If you’d like additional support, we offer discounted follow-up sessions.

Absolutely. We value your privacy. All submitted materials (photos, layouts, personal info) are kept strictly confidential and used only for your feng shui consultation.

Simply purchase the feng shui service that fits your needs from our Feng Shui Collection. You’ll receive instructions right after checkout. We look forward to helping you harmonize your space and unlock the flow of well-being.

A: Our formulas are based on Traditional Chinese Medicine (TCM) principles, supporting immunity, reducing fatigue, promoting anti-aging, and improving overall well-being. Each product is carefully crafted from natural herbs used for centuries in Imperial Chinese Medicine.

A: Dietary supplements are not FDA-approved, but we ensure our products are manufactured in GMP-certified facilities that follow strict safety guidelines.

A: While our products are natural, we recommend consulting with your healthcare provider before combining them with prescription medications.

A: Light the moxa stick, hold it close to your skin (without direct contact), and move it in slow circles over the target area. This promotes circulation and relieves pain. Always use moxa in a well-ventilated area and keep it away from flammable objects.

A: Yes, temporary marks or bruising are normal. They indicate improved blood circulation and usually fade within a few days.

A: Avoid these therapies if you are pregnant, have a high fever, skin infections, or bleeding disorders. If unsure, consult a healthcare professional before use.

A: Gua Sha stimulates circulation, promotes lymphatic drainage, and reduces puffiness and fine lines. It helps tighten and rejuvenate the skin naturally.

A: Apply facial oil and gently glide the tool along your jawline, cheeks, and forehead in upward strokes. For best results, use daily.

A: Yes! We offer worldwide shipping. Shipping times vary depending on your location.

A: Orders are typically processed within 1-3 business days. Delivery within the U.S. takes 5-10 business days, while international shipping may take 10-20 business days.

A: We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you may return it within 30 days for a refund. Items must be unused and in their original packaging.

A: Once your order ships, you’ll receive a tracking number via email.